The Law Firm Operating Model series
Both papers are published in full, with the reasoning intact, so you can judge the thinking before you spend anything on it. They are the principles the work rests on: why an org chart misleads you, and how to decide what AI should and should not touch. The instruments that operationalise them are part of the engagement, not the reading.
Published white papers
Your law firm's org chart is probably lying to you
The org chart shows who reports to whom. It does not show how a matter moves, where it waits, or who touches it twice. This paper traces the idea back to the railroads that invented the modern hierarchy, explains why every attempt to patch it has failed, and sets out how to map production instead of position.
Published 28 January 2026
Read the white paper Article twoAutomate, Augment, or Abstain
A decision model for AI in a law firm. Every step in the production system gets exactly one of three answers, and the reasoning is recorded when the call is made rather than reconstructed after something goes wrong. The third option is what makes the first two defensible.
Published white paper
Read the white paperThe six-phase implementation playbook
Turning a classification into a signed policy takes six phases: select the workflow, map it, classify each step, document the policy, implement in sequence, then review. That playbook is not published. It is the working method used inside an engagement rather than a paper written for a general audience.
Read the thinking, then talk about your firm
A short call, no deck. We will tell you plainly whether an engagement makes sense right now, including when the answer is no.